Privacy Policy

This Privacy Policy explains how Custom Bowling Bags collects, uses, and protects information when you visit our website or request a quote. By using our site, you agree to the practices described here.

Information we collect

When you contact us or request a quote, we collect the details you provide through our forms, which are handled with WPForms. This typically includes your name, email address, phone number, and project details such as bag style, quantity, colors, and artwork. We also collect website usage data through analytics, including Google Site Kit and Google Analytics, and advertising-measurement data through the Meta Pixel and related cookies.

How we use your information

We use the information we collect to prepare and send your quote, communicate with you about your project, fulfill and ship your order, and provide support. We may also use it for marketing, including retargeting and measurement through Facebook and Meta advertising, to show relevant ads and understand how our campaigns perform.

Cookies and tracking

Our website uses cookies and similar technologies to keep the site working, measure traffic, and support advertising. Analytics cookies help us understand which pages are visited and how the site is used. Advertising cookies, including those set by the Meta Pixel, help measure ad performance and deliver retargeting. You can manage or disable cookies through your browser settings, though some features may not work as intended if you do.

Third-party services

We share limited information with trusted third-party services that help us operate. These include Google, for analytics and Site Kit; Meta, for advertising measurement and retargeting; and our email and SMTP provider, which delivers transactional and marketing messages. These providers process data under their own privacy policies and only as needed to provide their services.

Data retention

We keep the information we collect for as long as it is needed to provide quotes and fulfill orders, to support reorders, to meet legal and accounting obligations, and for legitimate business purposes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

How to request deletion

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, email george@custombowlingbag.com and we will respond within a reasonable period.

Contact us

If you have questions about this Privacy Policy or our data practices, contact us at george@custombowlingbag.com or (929) 605-4397, or write to us at 7 Pennsylvania Plaza, Suite A22, New York, NY 10001.